1. Refund Policy: Clients may request refunds within 15 days of the purchase date if leads do not meet the specified criteria. Refunds are contingent upon the client not accepting any leads within the first 15 days and providing timely notification within 2 days of receiving a lead.

2. Delivery Policy: Thrive360 commits to delivering high-quality leads within 14 days from the subscription date, depending on market conditions and the agent’s area response rates.

3. Return Policy: As Thrive360 offers services, traditional return policies do not apply. Concerns about lead quality are addressed under our lead replacement procedure within the refund policy.

4. Cancellation Policy: Subscriptions can be canceled at any time. Eligibility for refunds post-cancellation adheres to the conditions outlined in the refund policy, particularly during the initial 15-day period.

5. Lead Replacement: If leads do not meet agreed-upon standards, the client must notify Thrive360 in writing within 2 days for a lead replacement.

6. Privacy and Security: We are committed to protecting client information with stringent privacy measures. All transactional information remains confidential and secure.

7. Dispute Resolution: Disputes are resolved through binding arbitration in accordance with the American Arbitration Association, governed by Wyoming law.

8. Customer Support: Thrive360 offers dedicated support. Clients can contact our team for assistance regarding subscriptions, lead issues, or policy clarifications via email or phone.