(“Policy”) outlines and governs how Thrive360.ai and its affiliates or subsidiaries (“we,” “us,” and “our”) collect, use, and share information in relation to the use of Thrive360.ai websites, products, tools, promotions, and other services (collectively referred to as the “Services”).

By accessing or using any part of the Services, you consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with this Policy, please refrain from using the Services. We may update and modify this Policy from time to time, and the latest version will be posted on our website. By continuing to use the Services, you indicate your acceptance of the updated Policy.

Collection of Information

We collect information through various methods, including direct user input and passive collection from browsers or devices.

1. Information Provided Directly by Users

We may collect information directly from you when you interact with us, such as when you respond to our communications, register for an account, use specific features, participate in surveys, provide feedback, request certain services, or post user content on our Services. The information you provide may include your name, email address, physical addresses, phone number, birthdate, property details, photographs, audio/video content, and financial information.

2. Passive or Automatic Collection of Information

    2.1. Device/usage information

We may automatically collect certain information about the devices (including mobile devices or tablets) you use to access the Services. This information may include IP addresses, geolocation data, device identifiers, browser types, browser language, operating system, mobile device carrier information, and statistical information about your use of the Services. We may use technologies like cookies and tracking pixels to collect this information. You can manage cookie settings in your browser, but note that blocking cookies may limit access to certain features of the Services.

  2.2. Cookies and Other Electronic Technologies

We may also collect location information to provide location-based features and customize the Services accordingly. This may include general information (e.g., IP address, zip code) or more specific information (e.g., GPS-based functionality). If you do not want to provide location-tracking information, you can disable the GPS function on your mobile device, but it may affect certain parts of the Services.

  2.3. Location Information

We may collect information from third parties, including our affiliates and non-affiliated third parties, for purposes such as verification, fraud prevention, or improving our services. Please review the privacy policies of these third parties for more information on how they handle your data.

  2.4. Collection of Information Across Devices

We may use the information collected to identify unique users across multiple devices, in order to provide a seamless experience and tailor content, features, and advertising to your preferences.

3. Use of Your Information

We may use the collected information for various purposes, including:

• Providing requested features, services, and products
• Processing transactions and sending related information
• Sending communications related to your relationship or transactions with us
• Contacting you with information, surveys, or services of interest
• Responding to inquiries and providing support
• Conducting research, analysis, and reporting
• Monitoring and analyzing trends, usage, and activities
• Personalizing content and advertising
• Detecting and preventing fraud and illegal activities
• Enforcing legal terms and troubleshooting the Services

We may combine information collected from different parts of the Services or from third parties. Aggregated or de-identified data may be used for research, analytics, marketing, and shared with third parties.

We may communicate with you through various channels, including SMS, WhatsApp, LinkedIn, Facebook, emails, and apps, on behalf of ourselves, affiliates, and advertisers.

4. Disclosure of Your Information

We may disclose or share your information with non-affiliated third parties under the following circumstances:

1. Consent: We may share your information with third parties if you give us permission to do so. This is necessary to provide the services you have requested. For example, if you are working with a real estate brokerage, we will share your information and preferences with that brokerage and its members. Similarly, if you are seeking to obtain real estate, we may share your information with a real estate company.
2. Service Providers and Sub-Contractors: We may give select third parties and sub-contractors access to your information to perform services on our behalf. This includes marketing, market research, customer support, data storage, analysis and processing, and legal services.

5. Business Partners:

When Thrive360 partners with other businesses to offer products and services, we may share your information with those business partners.

1. Public Record Information: Information about home sales and purchases, such as buyers’ names and addresses, purchase prices, property taxes, and other details, becomes part of the public record. We may disclose some of this information to others.
2. Protection of Thrive360 and Others: We may access, preserve, and disclose your information if required by law or in good faith belief that it is necessary to protect Thrive360, its members, users, and the public. This includes complying with legal processes, enforcing our policies and contracts, responding to claims of rights violations, and ensuring the safety of individuals and property.

6. Business Transfers:

As our business develops, we may buy, merge, or partner with other companies. In such cases, user information may be transferred as part of the assets. If Thrive360’s assets are sold or transferred to a third party, your information may be included in those assets.

7. Online Analytics and Advertising:

We may use third-party web analytics services to collect and analyze information about your use of the services. This helps us evaluate usage trends, prevent fraud, and improve the services. We may also use third-party advertising technologies to deliver relevant content and ads. These ads may be based on factors such as the content you view, your searches, and demographic data.

8. Accessing and Controlling Your Data:

You have the right to access, delete, change, or modify your information in accordance with applicable laws. You can request such actions through the services or by contacting us. However, certain information may remain visible to Thrive360 even after modification or deletion.

9. Consent to transfer:

By using the serices, you agree to transfer of your information to the United States and other countries where our computer system are located. These jurisdictions may have different data protection and privacy regulations.

10. Children’s Privacy:

The services are not intended for children under the age of 13. If we collect personal information from children under 13, we will take steps to delete it.

11. Security:

We have implemented security measures to protect your information, but we cannot guarantee complete security. You are responsible for maintaining the security of your account.

12. Third-Party Clouds and Services:

We are not responsible for the privacy practices of third-party websites and services Clouded to or framed within the services.

13. Changes to this Privacy Policy:

We reserve the right to change this Privacy Policy at any time. Your continued use of the services after changes are posted signifies your acceptance of the updated Policy.

14. Opt-out Right for California Consumers:

If you are a California resident, you have the right to opt out of the sale of your personal information as defined under the CCPA. We may make changes to this Privacy Policy, and you should review it periodically. Your continued use of the services indicates acceptance of the Policy.

We retain the right to modify this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. The updated Privacy Policy will be posted on the website, and any alterations or amendments will take effect immediately upon posting. By using or providing information through the Services, it is important that you carefully review this Policy. Your use of any part of the Services implies your consent to the collection, use, and disclosure of your information as outlined in this Policy. If you do not agree with our policies, please refrain from using the Services. As we continue to develop and expand our Services, we will periodically assess this Policy and may make changes accordingly. Any revisions will be posted on our website, so we encourage you to check for updates regularly. In the event of significant changes to this Policy, we will provide notice as required by law. Your continued use of the Services indicates your acceptance of the updated Policy’s terms.